Assistant Manager/Senior Executive, Field Operations

Event Coordination and Management

• Assist in planning, organizing, and coordinating various events held at the stadium, including sports competitions, concerts, and other entertainment events.
• Collaborate with event organizers, contractors, vendors, and internal departments to ensure all logistical requirements are met.
• Oversee event setup, including seating arrangements, equipment deployment, and staffing coordination

Facility Maintenance and Operations

• Supervise daily operations and maintenance activities to ensure the stadium is well-maintained, clean, and safe for visitors and staff.
• Coordinate with maintenance staff, contractors, and suppliers for repairs, upgrades, and renovations as needed.
• Monitor facility systems, such as, lighting, and security, to ensure proper functioning.

Staff Management and Training

• Assist in recruiting, training, and supervising stadium staff, maintenance workers, and administrative staff.
• Provide guidance and support to staff members, ensuring they adhere to organizational policies and procedures.
• Conduct performance evaluations and implement disciplinary actions as necessary.

Safety and Security Compliance

• Ensure compliance with safety regulations, building codes, and security protocols to maintain a secure environment for all stadium visitors and personnel.
• Develop and implement emergency preparedness plans and procedures, including evacuation protocols and first-aid response.
• Conduct regular safety inspections and risk assessments to identify and mitigate potential hazards.

Customer Service and Guest Experience

• Uphold high standards of customer service by addressing visitor inquiries, concerns, and feedback in a timely and professional manner.
• Monitor guest satisfaction levels and implement improvements to enhance the overall visitor experience.
• Work closely with marketing and promotions teams to develop strategies for attracting and retaining guests.

Financial Management and Budgeting

• Assist in preparing and managing the stadium's budget, including revenue projections, expense tracking, and cost-control measures.
• Monitor financial performance and identify opportunities for revenue generation and cost savings.
• Collaborate with finance department to ensure accurate financial reporting and compliance with accounting standards.

• Bachelor's degree in Sports Management, Business Administration, Hospitality Management, or a related field or turfgrass management.
• Proven experience in event management, facility operations, or sports administration, preferably in a stadium or sports venue setting.
• Strong leadership and interpersonal skills, with the ability to effectively manage teams and collaborate with diverse stakeholders.
• Excellent organizational and multitasking abilities, with keen attention to detail and problem-solving skills.
• Knowledge of safety regulations, emergency procedures, and risk management practices.
• Familiarity with computerized maintenance management systems (CMMS), ticketing software, and other relevant technology.
• Flexibility to work evenings, weekends, and holidays as required by event schedules.
• Certification in CPR, first aid, or relevant safety training is desirable.

• The level of appointment will depend on the qualifications and experience of the candidate.
• For more information on The Kallang Group, refer to www.thekallang.sg
• Interested applicant, please send in your latest resume to [email protected]