Event Policies

Security Checks & Admission Rules

• Full printed or electronic tickets must be presented for admission to the show/venue.
• There will be security checks at designated security check points, so patrons are advised to arrive early.
• The following will not be allowed into the venue:
  • Outside food and drinks
  • Binoculars bigger than 29.7xm x 21cm (A4 size)
  • Bags exceeding the dimensions of 35cm × 20cm x 30cm (i.e., too large to be stored under a seat)
  • Noise makers, including but not limited to air horn, whistle, etc.
  • Flags, placards and banners with offensive slogans, political messages or advertisements (regardless of size)
  • Fan boards sized bigger than 29.7cm x 43cm (A3)
  • Non-collapsible umbrellas
  • Chairs and stools
  • Laptop, iPads and Tablets
  • Gifts and flowers

• Patrons with prohibited items such as vapes and camera will be denied entry.
• Food & beverages are available for sale inside the venue.
• Water bottles (excluding glass bottles) are allowed and must be emptied before entering the venue.
• Patrons may deposit their items at the deposit counter for a non-refundable fee of S$10 per item. Please note that starting 1 July 2024, we will only accept VISA, Mastercard and PAYNOW as payment methods. Cash payments will not be accepted and payment via AMEX and NETS is not available.
   

Child Policy

• No admission for infants in arms and children below 3 years old.
• Children aged 3 years old and above must purchase a ticket for admission.
   

Audio, Photography & Videography Policy

• No professional photography, videography and social media live streaming are allowed.
• Strictly no professional cameras (including digital, video, polaroid and film cameras), GoPros, iPads and tablets.
• No camera equipment, zoom lens, selfie sticks, gimbals, tripods and monopods.

All information is correct at the time of publishing and subject to change.